Strategic Directions 2019 – 2022
At CatholicCare Diocese of Broken Bay, hope means trust in a brighter future.
We can only achieve this if we bring our hearts to our work, and maintain our unflinching commitment to building a fair society. We hope to change the world one person at a time, through our expertise, experience and care. We recognise the trust placed in us by our communities. Our Strategic Directions guide us to realise our hopes. We serve in justice and love.
STRATEGIC FOCUS 1 – HOPE FOR THE PEOPLE WE SERVE
‘PEOPLE ARE AT THE HEART OF OUR WORK’
CatholicCare provides high quality services that ensure the people we serve are safe, happy, healthy and included. We focus on the experience of our customers, provide quality services, enhance social inclusion and prioritise safeguarding.
STRATEGIC FOCUS 2 – HOPE FOR OUR STAFF
‘A COMPASSIONATE AND PROFESSIONAL WORKFORCE’
Our employees and volunteers are inspired, capable, compassionate and creative. We ensure effective workforce planning, enhance our reputation as a great place to work, foster leadership for all, build a culture of innovation and learning and grow our volunteer footprint.
STRATEGIC FOCUS 3 – HOPE FOR OUR AGENCY
‘DEMONSTRATING GOOD STEWARDSHIP’
Our agency is strong and sustainable, serves our community well, with capacity to grow to increase our impact. We expand strategically, review and improve all business processes, practices and systems, leverage technology effectively and improve outcomes measurement.
STRATEGIC FOCUS 4 – HOPE FOR OUR COMMUNITY
‘BUILDING STRONG COMMUNITY RELATIONSHIPS AND PARTNERSHIPS’
We build relationships across our footprint and have a reputation in the community, our Diocese and our sector as a leader. We effectively engage and partner with parishes and schools, build our profile and brand and increase our community leadership and partnerships.